Plan to Party with PFHA!



Merry Christmas!

As a hospitality member, you and your employees are invited to celebrate Christmas with Pigeon Forge Hospitality Association at our Annual Christmas Party! Lodging, Restaurants, Retail, Theaters and Attraction members: each employee is invited and may bring one guest.

Associate members are invited and may bring one guest.  This can be a representative and guest or two representatives per company.

The party will be held at the Music Road Resort & Convention Center on Tuesday, December 16, 2014.  Registration will begin at 5:00 p.m. with meal and festivities beginning at 6:00 p.m. to 9:00 p.m.

The evening’s activities will include:

@Karaoke @Hula Hoop Contest @Christmas Bingo @Line Dancing 

Door Prizes Galore!

Two (2) Drawings for Catered Meal for 10 ppl!                                               

Grand Prize-“Little Red Wagon” 

Managers please RSVP by Friday, December 12, 2014 so we can prepare the correct amount of food.  RSVP to or fax to 865-436-6360. (We can accept up to 400 guests. Don’t delay!)

PFHA would appreciate any and all assistance with door prizes to help in making this a fun event for every one! Please contact Shelia Gibson with the Holiday Inn Pigeon Forge at or 865-286-2734 for details on where to drop off your door prizes.

Special recognition to our sponsors: Music Road Resort & Convention Center, Diverse Concepts,  Walters State Community College, Reinhart Foods, Sysco, Buddy’s Bar-B-Que, Smokey Mountain Sounds, Great Sounds Entertainment and Pigeon Forge Hospitality Association!

We hope to see each of you at the party and please remember to let us know you will be attending by Friday, December 12, 2014.

Have a Very Merry Christmas and a Happy New Year!!!

Teresa K. Karson, PFHA Christmas Party Chair,

Coming up at Pigeon Forge Hospitality Association



“Forging Together” Network After Work Thursday November 20, 2014 5-7 pm at Old Forge Distillery in the historic Old Mill District!  

Old Forge Distillery box logo

The December PFHA Membership Meeting is scheduled for December 11, 2014 at The Lumberjack Feud!   Karen King, Assistant Financial Superintendent of Sevier County School System will speak on the financial inequalities within the BEP formula used to distribute funds to Tennessee school systems.


Karen King was recently selected by colleagues across the state for a prestigious honor from the Tennessee Association of School Business Officials.  She has received the organization’s James D. McCullough Distinguished Service Award, the highest award given by this group.

Networking and sign in begin at 11am with the luncheon meeting following at 11:30 am.  Luncheon is $12.00  with registration by noon on Tuesday December 9, 2014 at

Guarding Against Robbery and Human Trafficking: Resources

FBI Victim Assistance Seal

Deterrence of armed robbery and human trafficking both begin before the criminal arrives at the business address.  Businesses are tasked with taking the security of their physical, financial, and human assets very seriously.  Deterrence begins with the physical site and building(s) and extends to lighting, clear sight lines, number of entrances, number of people working, signage, amount of money on hand, type of safe, deposit habits, surveillance equipment, panic buttons, presence of uniformed security, and the alertness and awareness of staff and management.

Please reference these two documents which are full of useful information regarding evaluating and developing security procedures and policies plus guidance regarding all aspects of armed robbery: deterrence, survival, coping.

WVLT Channel 8 Video Interview Link below:

Assesing Security 2 11 4

Your Best Weapon Is Your Brain 2

The FBI provides a great deal of information and resources online:

Predators: Guarding Against Robbery and Human Trafficking

Pfha Logo2

Recent events at Sevier County Lodging establishments have focused attention on  the need for individuals and businesses to be aware, alert, and prepared for unlawful intruders and criminal predators.

Plan to join us on November 4, 2014 from 9am to 11am when Pigeon Forge Hospitality Association will hold a special Security Workshop at Springhill Suites in Pigeon Forge.

Bill Mish, Vision Hospitality, Chattanooga, TN will instruct us on the many links between hospitality businesses and human trafficking and how to begin to recognize the signs that it is occurring at/in your business.

Detective Matthew Pendleton, Pigeon Forge Police Department and Sevier County Sherriff Ron Seals will advise on robbery deterrence measures, site security, survival techniques, importance of providing a good description of assailant, and what to do if you or your business is victimized.

This workshop is FREE to PFHA members and is $5.00 for non-members and is open to all Sevier County businesses.  Please register today for this important workshop at and be prepared to meet these issues with awareness and action.

Thank you Springhill Suites for hosting this workshop!  Thank you Inn at Christmas Place for providing lodging!

SpringHill Logo (2)

Sevier County Hospitality Associations Salute Veterans at Dixie Stampede!

pfha-dixie 11 13 2014

Pigeon Forge Hospitality Association and Dixie Stampede want YOU to register TODAY and plan to join us as we salute America’s Veterans on November 13 at the Dixie Stampede!  All Hospitality Associations are welcome and all Veteran’s receive a complimentary meal!  Let’s fill up Dixie Stampede and show our service men and women how much we appreciate them!  Register today at

Luncheon meal and mini-holiday show are $12 with registration by 12pm on Monday November 10th at :   Sign in and networking begin at 10:45am at Dixie Stampede, see you there!

Dixie logoPfha Logo2

2014 Governor’s Conference Re-Cap

Greg Adkins, President & CEO
Greg AdkinsThe 2014 Governor’s Conference on Hospitality and Tourism is now in the books — the record books!

This year’s conference in Knoxville saw the largest attendance in the history of the event, with over 515 registered delegates from all across the state (and yes, even from all across the country!)  The EXPO Tradeshow had the largest number of exhibitors to ever attend the conference and represented a truly broad and diverse spectrum of suppliers to the hospitality and tourism industries. The conference offered more breakout seminars on a wider variety of industry sector-specific topics than ever before.  Add to the list of superlatives the fact that we were treated to not just one or two outstanding keynote speakers, but six!  Plus we kicked off the conference with one of the most successful TnHTPAC Golf Tournaments we’ve ever held!

If you’d like to see the highlights of the conference, you can clickhere to download a copy of the Conference Program Guide.

There is absolutely no way a conference that successful could happen without the tremendous support of our partners, sponsors, volunteers, staff and our wonderful host city.

Special thanks first of all to Commissioner Susan Whitaker and the Tennessee Department of Tourist Development for their partnership with TnHTA in the production of the event — this was truly a team effort that produced great results!

Thanks also to the members of the Tennessee Tourism Committee for their participation and assistance in conference programming and speaker selection.

I also want to say thanks to our many conference sponsors — your generous support allowed us to attract some of the most outstanding speakers and program leaders in the nation.  I’d invite you to visit the Sponsors Page on our conference website and link through to these wonderful organizations and businesses that helped to make the conference so successful.

To our many exhibitors — a special thanks to you for your outstanding support of our state, our industry, our association and our conference.

To our conference seminar leaders — you made this one of the most beneficial conferences ever in terms of education and professional development, and I sincerely thank you for sharing your knowledge and experience with us.

And of course, thank you to our great friends at Visit Knoxville — Kim Bumpas and her team truly pulled out all the stops to make us feel welcome and to show us what a great city Knoxville is!

I also want to thank our tremendous partners at the Greater Knoxville Hospitality Association and the Sevier County Hospitality Alliance, who produced the TnHTPAC Golf Tournament.  Their countless hours of dedication and planning certainly paid off with an outstanding event!

And finally, thanks to you, the representatives of the state’s second largest industry, for your participation in this year’s conference.  Wasn’t it great to see all the different elements that make up our industry — tourism-related businesses and organizations, hotels, restaurants, and government — all coming together in a unified way?  I think that this is just the start of even better things to come as we continue to work together: “Many Partners — One Voice.”

Conference attendees and exhibitors will be receiving an on-line evaluation survey in the next few days.  We ask that you take just a few minutes to complete and submit the evaluation as we strive to make next year’s conference even better and more beneficial for the industry.

Best Regards,

Greg Adkin's Signature


Student and Youth Travel, The Next Generation



The Pigeon Forge Department of Tourism invites Group Sales Managers from

Pigeon Forge, Gatlinburg and Sevierville to:

Working with Student & Youth Groups

Presented by Bud Geissler

Owner, Metro Tours; former SYTA President; and Director, Group Travel Odyssey

Wednesday, October 1, 2014 – 9 a.m.

LeConte Center at Pigeon Forge

(In the North Conference Room)

Bud will present everything you need to know about student and youth travel. He’ll give you tips on how to reach this market, how to prepare for their arrival, how to take care of them once they are here, and ways you can make their experience a memory of a lifetime.

“… Travel is a key part of a complete education, and we are committed to providingstudent and youth travelers with safe, rich, and rewarding travel experiences.”  Student &Youth Travel Association (SYTA)

Our Smoky Mountain Destination is a perfect destination for Students &Youth to have a rewarding travel experience!

Please RSVP TODAY to:


(Please park in the lot at 2986 Teaster Lane)